We Are the Repair Experts
ProPhonez is a trusted service dedicated to smartphone repairs. With a team of experienced technicians, we specialize in diagnosing and fixing various issues, ensuring your devices are back up and running smoothly. Whether it’s a cracked screen, battery replacement, or software troubleshooting, we are the repair experts you can rely on.
Macbook Pro/Air
Ipads & Tablets
Towers & Desktops
Andoird Phones
iPhone Phones
We Are Passionate About Repairs
We are passionate about repairs, reflecting a deep commitment to bringing life back to items that have been damaged or worn out. This phrase embodies a belief in sustainability and craftsmanship, emphasizing the importance of repair over replacement. It suggests a dedicated approach to repairs, where skills and enthusiasm are combined to restore functionality and aesthetics. Whether it’s electronics, furniture, or clothing, this passion ensures that every repair is done with care, attention to detail, and a desire to extend the life of cherished belongings. This mindset not only benefits individuals by saving money but also contributes positively to the environment by reducing waste.
Our organization is dedicated to delivering exceptional services through a highly qualified team that undergoes continuous training to stay updated with industry standards. We offer affordable pricing options that provide excellent value without sacrificing quality, coupled with quick service to meet urgent requests and tight deadlines. Our responsive customer support ensures personalized assistance throughout the client experience, while our rigorous quality assurance processes guarantee high standards and foster continuous improvement. Client satisfaction is highlighted in positive testimonials and successful case studies, and we pride ourselves on providing flexible solutions that cater to unique requirements and adapt to changing market demands.
EXCELLENT Based on 113 reviews Posted on taylor lambTrustindex verifies that the original source of the review is Google. Dropped my phone in the ocean - Mikki was able to recover all info and transfer to a new phone.Posted on Ishmail MohammedTrustindex verifies that the original source of the review is Google. Did a great job 👍🏾Posted on Jean-Christophe OuelletTrustindex verifies that the original source of the review is Google. Great service and price!Posted on Ratemo OnsareTrustindex verifies that the original source of the review is Google. Very fastPosted on Chelsea EmersonTrustindex verifies that the original source of the review is Google. Super fast service! And excellent price!Posted on Sharmi YoganTrustindex verifies that the original source of the review is Google. Would not recommend. Within two hours of the repair, the bottom of the new screen had already lifted out of the phone and there was a grey spot in the corner of my phone. My phone also had a grey hue to it as the screen is not placed correctly near the camera and I can see where it is lifted. I reasonably requested at least a partial refund after being told the issue could not be fixed unless I paid another $215 for a second repair. This request was denied. I was also told there was a warranty covering phone overheating, which happened immediately after the repair. However, when I asked to use this warranty, I was told the overheating was my fault because I “pushed the screen into the phone” something that should not have been possible if the screen had been installed properly in the first place. The technician explained that his supplier would charge him full price and that he would lose money if he refunded me. However, supplier costs and business issues should not be passed on to the customer, especially when the original installation was faulty. Update: I just went to a different store and they just confirmed that this isn’t even the OLED screen which is what I payed extra for. Instead they stated this is the cheaper screen which is the LCD one used on older phones. I also reached out to Nikki about this but i’ve not gotten a response since.Posted on Anusaanth SivakumaranTrustindex verifies that the original source of the review is Google. Paid extra for a “higher-quality” screen replacement and noticed issues within hours, greyish tint across the screen, overheating, and poor fit. When I contacted them right away, I was given excuses and told I’d have to pay again for a fix. No refund offered despite the problem appearing immediately. Very disappointing experience.Posted on Southside KennedyTrustindex verifies that the original source of the review is Google. Had a great experience very professional and stress free! Phone fixed within 30 mins no issues running great highly recommendedPosted on Alex LivertonTrustindex verifies that the original source of the review is Google. Very professional & probably some of the quickest (Still effective) service for a very good price. Would highly recommended to inquire if you have issues with your devices , you will not be disappointed.Posted on Malachi YoungTrustindex verifies that the original source of the review is Google. THIS WAS THE BEST
