Common Questions
FAQs
What types of phone repairs do you offer?
Common services include screen replacements, battery replacements, water damage repairs, and charging port repairs.
How long does a typical repair take?
Most repairs can be completed within 30 minutes to a couple of hours, depending on the issue and the phone model.
Do I need to make an appointment for a repair?
While walk-ins are often welcome, it’s best to call ahead or book an appointment for faster service.
What brands and models do you repair?
Many repair shops handle a wide range of brands, including Apple, Samsung, LG, and Google. It's best to check with the specific shop.
Is there a warranty on the repairs?
Most repair services offer a warranty, typically lasting from 30 days to a year, depending on the type of repair.
How much will the repair cost?
Costs vary based on the repair type and the device. It's advisable to get a quote before proceeding.
Do you use original parts or aftermarket parts?
This can vary by shop. Some may offer a choice between OEM (original equipment manufacturer) parts and high-quality aftermarket parts.
Can you recover data from a damaged phone?
Data recovery can sometimes be performed, but success depends on the extent of the damage.
Will repair void my warranty?
Depending on the manufacturer and your warranty terms, unauthorized repairs may affect your warranty.
What payment methods do you accept?
Many repair services accept cash, credit/debit cards, and sometimes digital payment methods.
Can you fix my phone immediately, or do I need to leave it for a few days?
Most common repairs can be completed on the same day, but some issues may require more time.
What if my phone is beyond repair?
If a phone is deemed unrecoverable, some shops may offer trade-in options or recycling programs.
FAQs
Ask a Question
If you can’t find the answers to your questions in our FAQ section, please fill out the form to reach out to us. Someone will respond to your email or give you a call within 24 hours during our store’s open hours.
EXCELLENT Based on 113 reviews Posted on taylor lambTrustindex verifies that the original source of the review is Google. Dropped my phone in the ocean - Mikki was able to recover all info and transfer to a new phone.Posted on Ishmail MohammedTrustindex verifies that the original source of the review is Google. Did a great job 👍🏾Posted on Jean-Christophe OuelletTrustindex verifies that the original source of the review is Google. Great service and price!Posted on Ratemo OnsareTrustindex verifies that the original source of the review is Google. Very fastPosted on Chelsea EmersonTrustindex verifies that the original source of the review is Google. Super fast service! And excellent price!Posted on Sharmi YoganTrustindex verifies that the original source of the review is Google. Would not recommend. Within two hours of the repair, the bottom of the new screen had already lifted out of the phone and there was a grey spot in the corner of my phone. My phone also had a grey hue to it as the screen is not placed correctly near the camera and I can see where it is lifted. I reasonably requested at least a partial refund after being told the issue could not be fixed unless I paid another $215 for a second repair. This request was denied. I was also told there was a warranty covering phone overheating, which happened immediately after the repair. However, when I asked to use this warranty, I was told the overheating was my fault because I “pushed the screen into the phone” something that should not have been possible if the screen had been installed properly in the first place. The technician explained that his supplier would charge him full price and that he would lose money if he refunded me. However, supplier costs and business issues should not be passed on to the customer, especially when the original installation was faulty. Update: I just went to a different store and they just confirmed that this isn’t even the OLED screen which is what I payed extra for. Instead they stated this is the cheaper screen which is the LCD one used on older phones. I also reached out to Nikki about this but i’ve not gotten a response since.Posted on Anusaanth SivakumaranTrustindex verifies that the original source of the review is Google. Paid extra for a “higher-quality” screen replacement and noticed issues within hours, greyish tint across the screen, overheating, and poor fit. When I contacted them right away, I was given excuses and told I’d have to pay again for a fix. No refund offered despite the problem appearing immediately. Very disappointing experience.Posted on Southside KennedyTrustindex verifies that the original source of the review is Google. Had a great experience very professional and stress free! Phone fixed within 30 mins no issues running great highly recommendedPosted on Alex LivertonTrustindex verifies that the original source of the review is Google. Very professional & probably some of the quickest (Still effective) service for a very good price. Would highly recommended to inquire if you have issues with your devices , you will not be disappointed.Posted on Malachi YoungTrustindex verifies that the original source of the review is Google. THIS WAS THE BEST
