Common Questions
FAQs
What types of phone repairs do you offer?
Common services include screen replacements, battery replacements, water damage repairs, and charging port repairs.
How long does a typical repair take?
Most repairs can be completed within 30 minutes to a couple of hours, depending on the issue and the phone model.
Do I need to make an appointment for a repair?
While walk-ins are often welcome, it’s best to call ahead or book an appointment for faster service.
What brands and models do you repair?
Many repair shops handle a wide range of brands, including Apple, Samsung, LG, and Google. It's best to check with the specific shop.
Is there a warranty on the repairs?
Most repair services offer a warranty, typically lasting from 30 days to a year, depending on the type of repair.
How much will the repair cost?
Costs vary based on the repair type and the device. It's advisable to get a quote before proceeding.
Do you use original parts or aftermarket parts?
This can vary by shop. Some may offer a choice between OEM (original equipment manufacturer) parts and high-quality aftermarket parts.
Can you recover data from a damaged phone?
Data recovery can sometimes be performed, but success depends on the extent of the damage.
Will repair void my warranty?
Depending on the manufacturer and your warranty terms, unauthorized repairs may affect your warranty.
What payment methods do you accept?
Many repair services accept cash, credit/debit cards, and sometimes digital payment methods.
Can you fix my phone immediately, or do I need to leave it for a few days?
Most common repairs can be completed on the same day, but some issues may require more time.
What if my phone is beyond repair?
If a phone is deemed unrecoverable, some shops may offer trade-in options or recycling programs.
FAQs
Ask a Question
If you can’t find the answers to your questions in our FAQ section, please fill out the form to reach out to us. Someone will respond to your email or give you a call within 24 hours during our store’s open hours.
EXCELLENT Based on 124 reviews Posted on Google Anika ProvaTrustindex verifies that the original source of the review is Google. Amazing service! He went out of his way to help recover my iphone. His technical knowledge is impeccablePosted on Google Wes StewartTrustindex verifies that the original source of the review is Google. I would not use this business. I paid to have the screen on my iPhone replaced, and from day one the replacement display had major issues. The colors were inaccurate, the screen would flicker, blacks looked green, and the display simply did not function like a proper OLED screen. When I brought the problem to the owner’s attention, he acknowledged the issue and told me he would replace the screen. That was over a month ago. Despite multiple attempts to contact him, phone calls, and messages, nothing has been done. At this point I’ve been left with a phone that still doesn’t work properly and no meaningful communication or resolution. I even offered to accept only a partial refund so I could have Apple repair it correctly, but I was unable to get the issue resolved. If you choose this business, be aware that if something goes wrong after the repair, getting support is impossible. I ultimately have to pay to have the phone repaired again elsewhere.Posted on Google Fantasia Bryan-hallTrustindex verifies that the original source of the review is Google. I had an amazing experience with Mickey! He fixed my phone screen quickly, and the quality of his work was excellent. The whole process was fast, professional, and hassle-free. You can tell he takes pride in what he does, and even though he runs his own home-based business, everything was handled professionally. My phone looks brand new again! I highly recommend Mickey to anyone looking for reliable, affordable, and efficient phone repair services. Thanks again, Mickey!Posted on Google jemimah ramosTrustindex verifies that the original source of the review is Google. Had a great experience at ProPhonez!! They replaced my phone screen in just 15 minutes, the price was very fair, and the staff were friendly, honest, and genuinely cared about helping me. They treated my device with care and kept me informed throughout the process. Highly recommend!!!!!!!👏🏽👏🏽👏🏽👏🏽👏🏽👏🏽Posted on Google Alfred ClarksonTrustindex verifies that the original source of the review is Google. Owner is cool and nice. Booked an appointment with him on an afternoon for a battery replacement and he took less than half an hour to finish the job, with a reasonable price. The battery is working great.Posted on Google Michael & Denise WrightTrustindex verifies that the original source of the review is Google. Terrific fast service on a Sunday morning Very impressedPosted on Google Julia KuoTrustindex verifies that the original source of the review is Google. Broke glass on back of iPhone, fixed promptly and at a reasonable price. Would recommend!Posted on Google Siva Kumar NimmadalaTrustindex verifies that the original source of the review is Google. Quick response and service Got my iPhone 15PM back glass replaced.Posted on Google Samson RobertsTrustindex verifies that the original source of the review is Google. Was very quick about repairing my sim issue. Very quick to respond, same day service.Posted on Google Disha SareenTrustindex verifies that the original source of the review is Google. Great service, good as new. Mickey replaced my back glass for iPhone 15 Pro. Literally looks good as new! Was able to resell it for a good amount. Highly recommend
